Last updated: September 14, 2026
Privacy summary
We collect and retain personal information only for our internal business use and to provide the products, consultations, customer support, and other services you request. We never sell, rent, or trade personal information to third parties. We share only the information reasonably necessary with payment processors, shipping companies, website and email providers, and other service providers that help us serve you or operate and protect this website. They may use that information only to perform those services. Otherwise, your information remains confidential.
Astrological Gem International LLC respects your privacy. This Privacy Statement explains the types of personal information we collect through astrologicalgemstones.com, how we use and share it, and the choices and rights that may be available to you.
1. Information we collect
Information you provide directly
We may collect information that you provide when you place an order, request a gemstone consultation, create an account, join our email list, submit a form, leave a review, or contact us. Depending on how you use the website, this may include:
- Your name, email address, telephone number, billing address, and shipping address.
- Order information, products viewed or purchased, wishlist information, account details, and communications concerning orders, returns, appraisals, or customer service.
- For a Vedic gemstone consultation, the birth date, birth time, birthplace, questions, intentions, and other information you choose to provide for preparation of your consultation.
- Marketing preferences and information you submit through newsletter or contact forms.
- Comments, reviews, and other content you choose to submit.
Information collected automatically
When you visit the website, we and service providers that support the website may collect technical and usage information. This may include your IP address, browser and device information, approximate location derived from your IP address, pages viewed, referring pages, interactions with the website, and cookie or similar technology identifiers.
2. How we use personal information
We may use personal information to:
- Process and fulfill purchases, payments, shipments, returns, exchanges, and appraisals.
- Prepare and deliver Vedic gemstone consultations and respond to questions related to those consultations.
- Create and maintain customer accounts, wishlists, and order history.
- Provide customer service and communicate with you about orders, requests, and services.
- Send newsletters or promotional messages when you have requested them. You may unsubscribe using the link in any marketing email.
- Operate, maintain, secure, troubleshoot, and improve the website.
- Measure website use and understand how visitors interact with our content and products.
- Detect fraud, abuse, security incidents, or other unlawful activity.
- Comply with legal, tax, accounting, regulatory, and recordkeeping obligations.
3. Payments, shipping, and service providers
We use third-party service providers to operate our business and the website. These may include website hosting and ecommerce providers, payment processors such as Stripe and PayPal, shipping providers such as FedEx, email and marketing providers, analytics providers, security and fraud-prevention services, and professional advisers.
These providers may receive personal information when it is reasonably necessary to perform services for us. Payment providers receive the payment and billing information required to process or support a transaction. Shipping providers receive the information required to deliver and insure an order.
4. We do not sell personal information
We do not sell, rent, or trade personal information for money. We do not provide customer lists or consultation information to third parties for their own independent direct-marketing purposes.
We disclose personal information to payment processors, shipping companies, website and email providers, analytics services, security providers, and other service providers only when reasonably necessary for them to provide services for the customer, complete a transaction, or operate and protect the website. These providers receive only the information reasonably necessary to perform their services. These disclosures are not made in exchange for money. Except for the limited disclosures described in this statement, information you provide to us remains confidential.
Some state privacy laws define “sale” or “sharing” more broadly than an exchange for money and may apply those terms to certain advertising or analytics technologies. Where applicable, you may use the website’s cookie or opt-out controls or contact us to exercise an available opt-out right.
5. When we may disclose information
We may disclose personal information:
- To service providers and contractors that perform services on our behalf.
- When required by law, subpoena, court order, or a lawful request from a government or law-enforcement authority.
- When reasonably necessary to protect our rights, customers, business, website, or the safety of another person.
- In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
- With your direction or consent.
6. Cookies and similar technologies
We use cookies and similar technologies for functions such as maintaining your shopping cart and account session, remembering preferences, securing the website, measuring website performance, and understanding website use. Some cookies are necessary for the website to function. Other cookies may support analytics or marketing, depending on your consent choices and applicable law.
You can adjust available cookie choices through our cookie or opt-out controls. You can also change browser settings to block or delete cookies, although doing so may prevent parts of the website from working properly.
7. Data retention
We retain personal information for as long as reasonably necessary for the purposes described in this statement, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, and meeting legal, tax, accounting, and regulatory requirements. Retention periods vary according to the type of information and why it was collected.
8. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your privacy rights
Depending on where you live and subject to applicable exceptions, you may have the right to request access to personal information we maintain about you, ask that inaccurate information be corrected, request deletion, obtain a portable copy of certain information, or object to or restrict certain processing. You may also have the right to opt out of certain sales, sharing, targeted advertising, or profiling as those terms are defined by applicable law, and to appeal a decision concerning a privacy request.
To make a privacy request, contact us using the information below. We may need to verify your identity before completing a request. You may also use an authorized agent where permitted by law. We will not unlawfully discriminate against you for exercising an applicable privacy right.
You may opt out of marketing emails at any time by using the unsubscribe link in the message.
10. Children
The website is not directed to children, and we do not knowingly solicit personal information from children under 13. If you believe a child has provided personal information through the website, please contact us so that we can review and address the matter.
11. Third-party websites
12. Changes to this statement
We may update this Privacy Statement as our services, website practices, or legal obligations change. The revised statement will be posted on this page with an updated revision date.
13. Contact us
Astrological Gem International LLC
500 N. 3rd St., Suite 108
Fairfield, IA 52556
United States
Email: tiffany@astrologicalgem.com
Telephone: 800-559-5090 or 641-472-1866